Published: Fri, October 13, 2017
Research | By Raquel Erickson

Mobile is about to add a new limit to its unlimited plans


According to T-Mobile, less than one-percent of its customers with Mobile without Borders actually travel to Mexico or Canada and use over 5GB of data while visiting. This change not only affects T-Mobile ONE customers, but those locked into an older Simple Choice plan as well.

After years of floundering, T-Mobile has become a real threat to Verizon and AT&T by offering options that the latter carriers didn't.

After you hit the 5GB cap (or less for some legacy plans), you will continue to get unlimited data; it'll just be very, very slow data.

According to T-Mobile less than one percent use more than 5 GB of data on their trips overseas. T-Mobile ONE Plus plan holders will see their data speeds slowed to 256Kbps, while T-Mobile ONE subs will have their speeds slowed all the way down to just 128Kbps.

If you run out of data, the speed will be reduced to as low as 128 Kbps. After the users have exceeded 80% of the 5GB limit, they will be sent an alert message from T-Mobile. This plan was offered only for United States citizens with a One or One Plus Mobile.


"Less than 1% of people with this benefit travel to Mexico and Canada and use over 5GB a month", it said. Also, those with capped plans can no longer use their Data Stash while in Canada or Mexico (though any unused data will carry over).

This change is to "prevent usage beyond the intent of the product". After T-Mobile introduced unlimited Netflix streaming earlier this week, this plan comes as a slap to travelers who spend their time watching youtube videos or business owners relying on unlimited LTE data plans.

After unveiling a new "Mobile Without Borders" deal in 2015 to all ONE and ONE Plus customers, you've been able to enjoy that oh so sweet LTE data overseas in Mexico and Canada.

For example, if you have 4GB high-speed data total and you use 2GB in the USA, you have another 2 GB high-speed data to use in Mexico and Canada.

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