Published: Tue, March 13, 2018
Finance | By Loren Pratt

Amazon recalls portable chargers after reports of fires, burns

Amazon recalls portable chargers after reports of fires, burns

According to CPSC, Amazon has received 53 reports of the power banks overheating in the USA, including one report of chemical burns due to contact with battery acid and four reports of property damage, including fire and smoke damage.

Affected AmazonBasics Portable Power Bank models.

Amazon doesn't manufacture the AmazonBasics electronics products itself, but rather rebrands devices made by a third-party manufacturer.

The Verge reported the recall will affect six models of AmazonBasics Portable Power Banks sold between December 2014 and July 2017. Those are model numbers B00ZQ4JQAA, B00LRK8JDC, B00LRK8IV0, B00LRK8I7O, B00LRK8EVO and B00LRK8HJ8.


Amazon did not immediately respond to a Fortune request for comment on the recalls. So far, 53 reports of overheating have been logged, including one incident of chemical burns due to contact with battery acid, and four reports of property damage through smoke and/or fire. They were manufactured by Guoguang Electric Company Limited, of China.

All customers who purchased one of the recalled devices are being contacted by email directly by Amazon.

Call Amazon toll-free at 855-215-5134 from 8 a.m.to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.

Amazon has removed all the listings for these power banks from its website and they are no longer available for purchase. In the meantime, do not use the power bank and unplug it from any power source.

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