Published: Tue, March 13, 2018
Finance | By Loren Pratt

Buying millennial railcard 'harder than getting Glastonbury tickets'

Buying millennial railcard 'harder than getting Glastonbury tickets'

Millennials across the United Kingdom have taken to Twitter to vent their frustration at the "shambles" launch of a new railcard for those aged 26-30, after the website crashed following the release of just 10,000.

In a post on Twitter, National Railcards wrote: "Due to unprecedented demand our website is struggling".

Some saw a amusing side, with one person tweeting: 'Wonder if the plan is to make us wait until we're too old to use them for the 26-30 railcard'. 10,000 were released this morning, and we're all so desperate for the deals the website crashed.

However, it's not good news for everyone, as the railcard can not be used on season tickets, which many working and commuting young people buy to make daily travel to work slightly cheaper.

Many people turned to Twitter to share their frustration at being unable to get on the website, with #railcard trending on the social networking site.

Some compared the difficulty of getting a card to the white hot rage felt by those familiar with attempting to buy in-demand tickets to Glastonbury. "Sort out your website to make it fair!"

Tom Drury, from London, wrote: 'The launch of the new railcard is a shambles'.


The one-year railcard for 26 to 30-year-olds will cost £30 and offer a third off most fares in England, Wales and Scotland. However, rather than being a physical card, the 26-30 card will be available via the Railcard app on your phone.

The limited number of cards - enough for one in 500 of the eligible population - went on sale on Tuesday following a trial across the Greater Anglia network when another 10,000 railcards were sold.

By 8am it had crashed, redirecting customers to a page that says "Service unavailable" when they click the "Buy now" button.

The card is aimed at leisure travellers, with no discounts on season tickets and a £12 minimum fare on all journeys between 4.30am and 10am, excluding weekends and public holidays.

The railcard is digital-only and is available to buy online or over the phone - it is unavailable for purchase at rail stations.

Despite these restrictions, if you do regularly travel off peak or over long distances, the new railcard could save you a packet.

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