Published: Mon, April 23, 2018
IT | By Lester Massey

Gmail users receive spam- from themselves?

Gmail users receive spam- from themselves?

One of the users affected by the problem complained that the spam emails continued to pour from his account even after changing the password. "More information on how to report spam can be found by visiting our Help Center". These spam emails, typically about weight loss and growth supplements, are labeled as sent by "Me" in the inbox, complete with the user's own profile photo.

Some Gmail users discovered spam messages for things like "growth supplements" in their "Sent" folders, with the emails being delivered to email addresses they did not recognize.

Users posted this issue to Gmail's help forum and reported that it appears that messages are sent form their own accounts from someone else.

The Gmail filters were tricked by the spam emails arriving in the inbox with a "Me" marker, but a different name appeared in the "From" line along with spam content in the body when the email was opened.

There are many reports in the past 24 hours, including from a family member of one of our writers, with several dozen posted to this thread on the official Gmail Help Forum.


It's not clear why the spam has been appearing in users' Sent folders.

When Google was asked about this by Mashable, the company admitted that the issue was being caused by a "spam campaign impacting a small subset of Gmail users". The Mashable report points out that the spam emails have been made to look like they were sent via Telus, which is a Canadian telecommunications company. If you're beset by self-generated spam email, perhaps you ought to try an email service with a brighter Outlook. The spokesperson assured that users' accounts were not compromised. Telus also released a statement saying that it has investigated the matter and confirms that there were no emails being sent from or through its servers.

"We have identified and are reclassifying all offending emails as spam, and have no reason to believe any accounts were compromised".

Google's spam filtering technology is typically excellent at separating legitimate emails from spam, which makes the incident an odd aberration from Gmail's otherwise sterling security protections. The company said they were working with third-party vendors to solve the issue.

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