Published: Thu, April 19, 2018
Finance | By Loren Pratt

Starbucks Turns To Ex-CEO Howard Schultz Amid Racial Profiling Crisis

Starbucks Turns To Ex-CEO Howard Schultz Amid Racial Profiling Crisis

And at the core of the Black Lives Matter movement is the pattern of what the group sees as a criminalization of black people for doing everyday things.

Starbucks says they're closing thousands of their stores to conduct racial bias education.

Starbucks CEO Kevin Johnson has since met with the men who were arrested after asking to use the restroom, and has formally apologized to them for the manager's actions and company's (frankly egregious) oversight aka blind spot in awareness around how "certain" customers are treated.

Mr Schultz said that the two black men from Philadelphia might also be working with Starbucks in the future. That request was denied, per company policy - the men had not purchased anything.

Police asked the two men to leave multiple times, but the two men refused, Ross said. It's a smart move, given that the police have been killing Black men for crimes as egregious as carrying a cell phone or being in their own family's backyard. Starbucks quickly decided it did not want to prosecute. But when a video of the encounter went viral, the controversy boiled over like an over-foamed latte.

"I thank God for his sense of presence and calm because the encounter with police officers could have been very different", Knox said. "Their progressive, supposedly inclusive identity just made them an easy target for protesters". The Triton has reached out to Starbucks at UCSD and has not yet received comment. "If this was happening at Johnny's Coffee Shop down the street we wouldn't be hearing about it, but the same issues would be going on". She described the manager's reaction as "overkill".

Starbucks executive chairman Howard Schultz, who joined Johnson in Philadelphia last weekend, also released a statement Tuesday, saying the company would "learn from our mistakes".

As a black man, I am long accustomed to navigating life under the assumption that I am unwelcome, unworthy and perhaps risky. "It is disgusting", said Sharpe.


One of the men arrested at a Philadelphia Starbucks while waiting for a friend was identified by his fraternity's members as Rashon Nelson, a 23-year-old former student at Bloomsburg University. And, in 2001, Seattle activists organized a boycott against Starbucks after an African-American man was shot by the police, arguing that the chain's gentrifying influence contributed to his death. Could she be a victim in all of this? "Sometimes things happen in mysterious ways because I think this time the cops, Starbucks, whoever was involved, kind of messed with the wrong person".

"I think what occurred was reprehensible at every single level", Mr Schultz told CBS News on Wednesday.

The company added that partners will go through a training programme created to address implicit bias, promote conscious inclusion, prevent discrimination and ensure everyone inside a Starbucks store feels safe and welcome. "How do we care for people from the minute they walk in the door, whether they buy anything or not?" said Daniel DelCastillo, a managing partner for the San Diego-based Best Human Resources Consultants and an adjunct professor at SDSU's Fowler College of Business Administration.

About 175,000 Starbucks employees will take part in the program.

The curriculum will be developed with guidance from several national and local experts confronting racial bias. "This is a real estate meeting". Now, in response, a man walked into Starbucks to get his "reparations".

Even with this massive effort - some folks are still not satisfied.

That's a lot for a coffee chain to unpack.

POWER is organizing a march to be held Thursday, starting at 5 p.m.at police headquarters and ending with a rally at 5:45 at City Hall. A video of the incident was captured and posted on social media, which drew millions of views.

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