Published: Fri, May 18, 2018
Finance | By Loren Pratt

Starbucks accused of racism again: Hispanic customer's cup had slur in CA

Starbucks accused of racism again: Hispanic customer's cup had slur in CA

A barista at a Starbucks in La Cañada Flintridge is accused of printing a racial slur on a Latino customer's drinks on Tuesday. It's a coffee run they make just about every day.

He doesn't believe it's accidental since the barista addressed him by his name when the order was ready, according to NBC Los Angeles. "Beaner" is a derogatory term for Mexicans in the US.

"I mean, that's - when you put something in the computer and put a name on something, you're labeling someone, and I think that's not right", another man said.

"I asked him if he realized what they had put on his cup".

Meanwhile, a friend of Pedro's tells KTLA he's been "sad" about the issue.

The coffeehouse in return offered $50 gift card as compensation which Pedro rejected calling it an "insult".


The customer, who wishes to only be identified by his first name - Pedro - told Telemundo 52 that the word "beaner", not his name, was printed on the two beverages he ordered.

Hernandez followed up with a complaint to Starbucks on Twitter. "It brings back a lot of old, you know, growth that we should've had before". "This is not the welcoming experience we aim to provide, and we have reached out to this customer to apologize and make this right", a Starbucks representative named Ryan tweeted in response.

Hernandez said she and Pedro met with the chain's district manager Thursday morning. "Also, we are investigating the incident to ensure this will not be repeated".

Starbucks has yet to respond to a request for comment from Newsweek.

Starbucks announced last month that it would close its more than 8,000 company-owned stores on the afternoon of May 29 to conduct racial-bias training for employees following a manager's decision in Philadelphia to call police after two black men sat down at a store to wait for someone before buying anything.

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