Published: Fri, November 09, 2018
IT | By Lester Massey

Microsoft Quickly Fixes Windows 10 Activation Issue

Microsoft Quickly Fixes Windows 10 Activation Issue

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It looks like users affected the most with this issue are those who upgraded to Windows 10 Pro using an older Windows 7 or Windows 8.1 product key.

Several anxious users reported that the issue causes the Windows Activation troubleshooting tool to kick in and invalidate their legitimately-licensed Windows 10 Pro installations. The message also gives users the option of purchasing a new key to reactivate their copy of Windows 10 Pro, despite users having a genuine Pro key.

Twitter user Matt Wadley was one of the first out of the gate, complaining that following an update to the freshly released Insider build of next year's Windows, his machine now thought it had a Windows 10 Home licence. For customers that have deployed Pro in their work environments, this is creating headaches with unnecessary support tickets from users who suddenly think they may now be using a pirated version of the software. This issue does not appear to be isolated and is impacting a significant number of users. The voice assistant was previously available on only select Windows 10 laptops, but starting today, you'll see it officially in the Microsoft Store for everyone.


Microsoft has just released an Emerging issue announcement about current activation issue related to Pro edition recently.

Thankfully, Microsoft is aware of the problem and said that their engineers are on it. Microsoft support chat seems to have told a customer that, "Customer will be notified when the issue is resolved".

According to those able to get hold of Microsoft's call centres, the advice is to wait a while and the problem should fix itself, indicating something has gone awry on the licensing servers, and engineers are now scrambling to fix it.

For those curious about the error, it impacted Windows 10 Pro only.

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