Published: Thu, December 06, 2018
IT | By Lester Massey

Fallout 76 server Maintenance schedule confirmed as Bethesda take servers down

Fallout 76 server Maintenance schedule confirmed as Bethesda take servers down

Bethesda has apologised after their website leaked personal information of Fallout 76 customers through their online ticketing system.

Of all the things Fallout 76 has got wrong, a switcheroo on a collector's edition bag has proved to be one of the most contentious.

If you submitted a support ticket last night, there's a chance you'd be given full access to other people's tickets.

Bethesda was hoping to set a new standard with its recent release of Fallout 76, but it's run into its fair share of trouble as well, between people asking for refunds and wondering why they got the wrong type of bag with their Power Armor Edition of the game.

"We're planning to bring Fallout 76 offline for maintenance across all platforms around 6:30 p.m. EST (23:30 UTC) to apply a hotfix that will address a service issue", the notice from Bethesda reads.

In the spirit of fairness, though, this data breach was neither intentional nor the result of a malicious hacker group (probably), and Bethesda has since taken the support site down to fix the problem, but the damage has already been done.

"We are still investigating the incident and will provide additional updates as we learn more".

Unfortunately, a bug in the system allowed users to access tickets from other customers, containing email and home addresses, as well as partial credit card information.

'We plan to notify customers who may have been impacted.

The hits keep on coming for Bethesda and its customers. That number was limited to people who submitted tickets in a brief exposure window, which might just have been an hour or so given the time difference between when the issue was first reported and when Bethesda gave this unapologetic response.

"Hi guys, we've resolved this issue".

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