Published: Tue, December 18, 2018
Finance | By Loren Pratt

New warning about Netflix phishing scam

New warning about Netflix phishing scam

They said they actually received one of the scam emails and that the biggest clue it was a scam was because they didn't have an account, according to KTLA sister station KDVR in Denver.

If you receive a message from this address (or an address that looks like it), and aren't sure if it's trustworthy, you can always go to Netflix and reach out to customer service about the problem directly.

"Hi Dear, We're having some trouble with your current billing information".

"Simply click restart your membership to update your details", the email reads.


Contact the source of email by another method to see if it's real. "The links could also be a way to install malware on your computer", the police department warned. The officer they were immediately tipped off because they don't even have a Netflix account. "If you encounter this email, or any email you believe to be fraudulent, close it out without opening the links". That link should flag whether the email is legitimate or fake.

Customers should "never enter [their] login or financial details after following a link in an email or text message", Netflix says on its website.

In addition to catching up on Stranger Things and kicking ex-roommates off your account, you now have something else to worry about if you're a Netflix user. If there is nothing there, it's probably a scam. "I don't have a Netflix".

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