Published: Wed, February 13, 2019
Finance | By Loren Pratt

Airline sues passenger who missed his flight

Airline sues passenger who missed his flight

For instance, someone flying from NY to San Francisco could book a cheaper trip from NY to Lake Tahoe with a layover in San Francisco and get off there, without bothering to take the last leg of the flight.

The hack took advantage of the airlines' ticketing system, whereby multi-stop journeys are typically cheaper than non-stop flights. If a passenger books a flight from Sofia to Warsaw with an ongoing connection to Paris, however, they will pay £113. The hack is named after the website Skiplagged, an airfare search engine that claims to "expose loopholes to save your money".

The court document (in German) explains that the unnamed male passenger booked a return flight from Oslo to Seattle, with a layover in Frankfurt. However, the airline alleges the passenger instead took a separately booked flight from Frankfurt to Berlin. The suit was initially dismissed by a Berlin court in December, but a spokesperson for Lufthansa confirmed to CNN that the airline had appealed the decision.

Germany's largest airline is suing a penny-pinching passenger - in a first-of-its-kind lawsuit - because he ditched his flight at a layover city to save some cash, according to reports Tuesday.


The principle that airlines charge less for more flights, lies behind pricing strategies by "network carriers" such as Lufthansa, Air France and British Airways.

The practice does carry several risks for passengers, too.

As Travel + Leisure previously explained, Hidden city ticketing - otherwise known as point beyond ticketing - is when a traveler books a flight from point A to point B to point C, with point B representing a layover. No-show travellers will also typically find the remaining portion of their booking cancelled, which affects those planning to miss the first segment of their journey.

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