Published: Sat, June 08, 2019
Medicine | By Brett Sutton

Access of unauthorized user into the data of Quest Diagnostics

Access of unauthorized user into the data of Quest Diagnostics

Three Democratic Senators, including one presidential hopeful, are pressing blood-testing giant Quest Diagnostics for answers after a recent data breach that the company says exposed the personal data of 11.9 million patients.

The announcement came a day after Quest Diagnostics said its customers' information was also potentially breached in AMCA's hack.

The firm kept most of its record with a third-party billing collections firm called American Collections Agency (AMCA).

Quest announced Monday that a billing collections vendor, American Medical Collection Agency, informed Quest on May 14 that the breach exposed customers' Social Security numbers, banking information and medical data between August 1, 2018, and March.

The compromised data may include names, addresses, phone numbers, dates of service, provider names and balance information.

The laboratory says that it was notified by AMCA on May 14 about potential unauthorized activity on AMCA's web payment page.

"Once again, a breach that results from third party vulnerabilities", Colin Bastable, CEO of Lucy Security said.


"Enterprises like Quest Diagnostics must carefully assess the security practices of their vendors to make sure that customer data is secured", Parekh said.

"LabCorp takes data security very seriously, including the security of data handled by vendors", the company said Tuesday. It also said it is providing two years of credit monitoring to anyone whose Social Security number or credit card account was compromised.

Meanwhile, the company has moved its online payments system to a third-party provider.

According to the Identity Theft Resource Center, almost 447 million records were exposed in 1,244 breaches a year ago.

AMCA says it's investigating the incidents and stepping up its cybersecurity. The biggest hack of 2018, against Marriott International, affected 383 million people worldwide.

Sen. Menendez has authored a package of consumer protection bills aimed at safeguarding Americans' personal information from data breaches and holding accountable those companies who fail to do so. Anthem subsequently reached a $115 million settlement with victims.

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